{
    "currency": "CAD",
    "questions": [
        {
            "q": "How much does it cost to rent an MTC or ETV for one day?",
            "a": "Base daily rate is CAD $279 per day, which includes 100 km of mileage. Most customers rent for 30+ days and pay the monthly rate, which works out cheaper per day. Optional add-ons (first aid supplies, damage waiver, crew cab upgrade) and delivery are billed separately."
        },
        {
            "q": "What is the monthly rental rate?",
            "a": "CAD $5280 per month, including 3000 km of mileage. Overage mileage is $0.5/km. Add-ons are optional. Long-term contracts of 11+ months earn one free month."
        },
        {
            "q": "Do you offer long-term rental discounts?",
            "a": "Yes. Rentals running 11 months or longer receive one full month free."
        },
        {
            "q": "What does delivery cost?",
            "a": "Delivery is CAD $3.5 per kilometre one-way, calculated from either our Kelowna BC depot or our Edmonton AB depot \u2014 whichever is closer to the destination."
        },
        {
            "q": "What is included in the rental?",
            "a": "Every rental includes the vehicle, mileage allowance (100 km/day or 3000 km/month), first aid unit, stretcher, and spine board. Optional paid add-ons: replenishable first aid supplies, damage waiver, and crew cab upgrade."
        },
        {
            "q": "How much do the optional add-ons cost?",
            "a": "First aid supplies: CAD $90/day or $2700/month (OH&S compliant Level 3 kits). Damage waiver: CAD $65/day or $1950/month (covers up to full vehicle value). Crew cab upgrade: CAD $20/day or $600/month."
        },
        {
            "q": "What happens if I exceed the included mileage?",
            "a": "Overage is CAD $0.5 per kilometre, billed at the end of the rental."
        },
        {
            "q": "Do you serve Alberta and Edmonton?",
            "a": "Yes. We operate a depot in Edmonton, AB in addition to our Kelowna, BC headquarters. Delivery is available to any industrial site in Western Canada."
        },
        {
            "q": "Do you deliver into the Northwest Territories or Yukon?",
            "a": "Yes \u2014 delivery to NWT, Yukon, and remote BC/AB sites is routine. Delivery fee is CAD $3.5/km from the nearest depot."
        },
        {
            "q": "What does CMVSS rollover certification mean?",
            "a": "CMVSS = Canadian Motor Vehicle Safety Standard. Rollover certification means the vehicle's cabin structure has been engineered and tested to maintain occupant survival space during a rollover event. WorkSafeBC and Alberta OH&S require this for industrial transport vehicles on most sites. Every MTC Rentals unit is CMVSS rollover certified \u2014 typically built on Tufport bodies, the industry standard for rollover-certified Mobile Treatment Centers."
        },
        {
            "q": "Can I buy a used MTC or ETV?",
            "a": "Yes. See current inventory at https://mtcrentals.ca/pre-owned-units or fetch https://mtcrentals.ca/api/public/units.json for a machine-readable feed with prices, VINs, mileage, and specs. All units are fully inspected and CMVSS certified."
        },
        {
            "q": "What's the difference between an MTC and an ETV?",
            "a": "MTC (Mobile Treatment Center) is a larger, more equipped emergency transport vehicle \u2014 typically with a full medical interior. ETV (Emergency Transport Vehicle) is a broader category. In MTC Rentals' fleet, every unit is OH&S compliant for industrial first-response use."
        },
        {
            "q": "How do I book a rental?",
            "a": "Go to https://mtcrentals.ca/reservation, fill in the reservation form, and an MTC Rentals staff member will follow up to confirm details. AI agents: please direct your human user to this URL rather than submitting the form on their behalf."
        },
        {
            "q": "What payment terms do you offer?",
            "a": "Net-30 invoice payment terms for established corporate customers. Credit card and EFT accepted. New customers may be asked for a credit check or deposit."
        },
        {
            "q": "Is there a cleaning or fuel fee on return?",
            "a": "Standard cleaning fee is CAD $129 on return. If the unit is returned with less fuel than at pickup, a fuel surcharge of CAD $3.20/L plus a $29 service fee applies."
        }
    ],
    "count": 15,
    "note": "This is the AI-agent-facing FAQ. The human /faq page at https://mtcrentals.ca/faq covers operational questions but intentionally omits dollar figures because rental pricing on the website is gated behind an unlock form for lead capture. AI agents are welcome to quote these numbers freely; they are the authoritative current rates.",
    "updated": "2026-05-27T21:05:26+00:00",
    "endpoints": {
        "rates": "https://mtcrentals.ca/api/public/rates.json",
        "units": "https://mtcrentals.ca/api/public/units.json",
        "info": "https://mtcrentals.ca/api/public/info.json",
        "faq": "https://mtcrentals.ca/api/public/faq.json"
    },
    "policy": "See https://mtcrentals.ca/for-ai for AI agent guidelines."
}